Privacy Policy
Effective date:
1. Who We Are
Sri Venba Exports is an agricultural commodity export company registered in India, with its principal place of business at NO 15, Tiruchirappalli, Tamil Nadu – 620 005, India. We operate the website at https://srivenbaexports.com (the "Site"). References to "we", "us", or "our" in this policy refer to Sri Venba Exports.
For any privacy-related queries, you may contact us at srivenbaexports@gmail.com or call +91-9886822901.
2. Information We Collect
We collect personal information only when you voluntarily provide it to us. This includes:
Contact and enquiry data — your name, email address, company name, country, commodity of interest, estimated quantity, and any message you submit through our contact or quote request form.
Communication data — records of correspondence if you contact us by email, phone, or WhatsApp.
Technical data — standard server log information such as your IP address, browser type, referring URL, and pages visited. This data is collected automatically and is not linked to your identity.
We do not collect sensitive personal data (such as financial account details, health information, or government identification numbers) through this Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your enquiries and provide export quotations or product information.
To communicate with you about your requests and any follow-up correspondence.
To improve the content and functionality of our Site.
To comply with applicable legal obligations under Indian law, including the Information Technology Act, 2000 and rules made thereunder.
We do not use your personal information for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Consent — when you submit a contact form, you consent to us processing your data to respond to your enquiry.
Legitimate interests — to maintain and improve our Site and to communicate with prospective business partners.
Legal obligation — where processing is required to comply with applicable Indian laws and regulations.
5. Cookies and Tracking
Our Site uses cookies and similar technologies. A cookie consent banner is displayed on your first visit, and analytics cookies are only activated after you provide consent. You may withdraw consent at any time by clearing your browser cookies or adjusting your browser settings.
We may use analytics tools to understand how visitors use our Site. Any such tools are configured to anonymise IP addresses where technically possible.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:
Service providers — trusted third-party providers who assist us in operating our Site or conducting our business (e.g., email hosting, web hosting), subject to confidentiality obligations.
Legal requirements — if required to do so by law, court order, or governmental authority in India or another applicable jurisdiction.
Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
7. International Data Transfers
Our Site is operated from India. If you are accessing the Site from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our Site, you consent to such transfer. We take reasonable steps to ensure your data is handled securely in accordance with this policy.
8. Data Retention
We retain personal data submitted through our contact form for as long as necessary to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes, typically not exceeding three (3) years unless a longer retention period is required by law or for the purpose of an ongoing business relationship.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Subject to applicable Indian law, you have the right to:
Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal retention obligations.
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at srivenbaexports@gmail.com. We will respond within a reasonable timeframe.
11. Third-Party Links
Our Site may contain links to third-party websites (for example, trade directories or certification bodies). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Children's Privacy
Our Site is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
NO 15, Tiruchirappalli, Tamil Nadu – 620 005, India
srivenbaexports@gmail.com
+91-9886822901